Products in this shop ship directly from the brands that make them. Nothing sits in a middle warehouse, so you get each product straight from its source.
What that means for your order
- If your order includes products from more than one brand, it arrives in more than one package.
- Each package has its own tracking number, emailed to you when it ships.
- Delivery times can vary by brand, so packages from the same order may arrive on different days.
Planning a restock
If you're restocking before a booked stay, order a little early to give every package time to arrive.
Questions
Email us at support@purestay.co with your order number and we'll help.